Privacy policy
What this website collects, what happens to it, and your rights.
1. Who is responsible
This website is operated by Miai Voyage Services Ltd (company number HE 398241), which is responsible for your personal data. Registered office: 12 Archiepiskopou Makariou III Avenue, 1065 Nicosia, Cyprus. We have not appointed a data protection officer. Privacy questions: [email protected].
2. What the request form asks for
The ticket request form on the tickets page asks for:
- your full name and email address
- your phone number (optional)
- your trip choices: ticket type, departure date, cabin and number of guests
- any notes you choose to add (optional)
3. The form is currently a demo
Right now the form is not connected to any server. When you press “Send request”, your details are checked in your browser and a confirmation is shown, but nothing is sent to us or to anyone else, and nothing is saved. The details are gone when you reload or leave the page. Your answer to the age question is not stored either.
4. How we use booking data
When you book with a manager by email or phone, and once the form is connected, we use your data as follows.
- Legal basis: performance of a contract (to handle your request and booking), our legitimate interest (to run and protect our service), and your consent (for marketing, only if you agree).
- Recipients: payment processors, insurance companies, carriers, the partner hotels for your hotel nights, and IT contractors under data processing agreements.
- Retention: booking data for 5 to 7 years, as tax rules require; website access logs for 12 months; marketing data until you withdraw your consent.
- International transfers: only under Standard Contractual Clauses (SCC) or an adequacy decision.
5. Cookies and analytics
This website sets no cookies, stores nothing in your browser and uses no analytics or advertising tools.
6. Third parties that see your visit
- Google Fonts. Our fonts load from fonts.googleapis.com and fonts.gstatic.com, so your browser sends your IP address and browser details to Google when a page opens.
- Links to helplines and other websites open their own sites, with their own privacy policies.
7. Your rights
Under the EU General Data Protection Regulation (GDPR) you can ask to access, correct or delete your data, restrict or object to its use, receive a copy of it, and withdraw consent at any time. Write to [email protected]. You can also complain to the Commissioner for Personal Data Protection (Cyprus).
8. Children
Bookings are made by adults. We do not knowingly collect personal data from children, except a child’s passenger details when an adult adds them to a booking.
See also the booking terms.